Frequently Asked Questions

 

I have heard of “the nursing home” all my life but what really is a nursing home? 

Every nursing home is carefully licensed and highly regulated by the state to provide personal care or nursing services 24/7 for persons who, by reason of illness or physical informity or age, are unable to properly care for themselves.   A good nursing home is a unique blend of highly skilled professional medical care, enjoyable activities, medically related social services, and complete residential services such as meal service, housekeeping, laundry and maintenance.

What type of nursing staff is employed?

We have a work force at Rayne Guest Home of over 100 people, most of whom work in the nursing department as Certified Nursing Assistants, LPNs or RNs. Most provide direct patient care but a few have an area of specialization such as Wound Care, Care Planning, and Quality Assurance. All come under the direction of our experienced Director of Nursing, Micki Besse, RN.

How old is the average resident?

There are no age limits, and there is no such thing as “the average person.” We serve men and women from all walks of life with a wide range of medical needs. Currently, we have residents in every range group from 50 to 100 years of age. It may surprise some people to know that almost 10% of the residents are under the age of 55.

Can I receive physicial therapy at Rayne Guest Home? 

Yes. We have professional therapists who are experienced in working with elderly persons for a wide range of symptoms, conditions and diagnoses. Examples include, but are not limited to, therapy needs following a stroke, broken hip, knee replacement, and other rehab needs aimed at improving your ability to stand, walk, transfer and return home safely. Occupational and speech therapy are also available at Rayne Guest Home.

What if I am not sure whether nursing home care is needed?  

Most local doctors are very familiar with the various types of care available to the public and will help you to think through your specific situation. We would  be pleased to offer any information and answer any questions that may help you to make the decision that will best meet your particular needs.

Will the Rayne Guest Home send someone to my home to evaluate me?

Yes. We will work closely with you, your family and your doctor to help assess your needs and help you to get help in the setting best suited to your situation. Contact our social worker if you would like more information or need to request an evaluation.

What is a care plan?  Why is it important?

Like any good nursing home, we will devote lots of time and effort to assessing each person upon admission so that we are very familiar with and address all of his or her physicial, mental and psychosocial needs. An interdisciplinary team consisting of nursing, social services, activities, dietary and rehab will work together with each resident to develop goals and a plan of care customized for each resident. It is important because it is individualized, comprehensive and specifically designed to guide us in providing care drives the care that we provide

 How often will a physician or health professional visit?

The attending physicians generally see residents in the facility once every 30 days for the first 90 days and once every 60 days thereafter. Visits to specialists are on an as needed basis and away from the facility at the office or clinic designated by the specialist. If any emergency situation arises, we will send the resident out by amubulance for emergency care.

What kinds of activities are planned for the residents?

Rayne Guest Home has a vibrant atmosphere with dynamic, individualized activities that match the capabilities and needs of residents and their guests. We also have active resident and family councils and volunteer programs. Scheduled activities include: music, fitness activities, religious meetings, outside entertainment, games, gardening, field trips/outings and volunteer involvement. If you would like to arrange something special or have suggestions and ideas for individual or group activities, please inform our activities director. We welcome and encourage involvement from family and friends.

How often will the rehab staff work with my loved one?

Your rehab director can inform you of the rehabilitation program designed for your loved one.

Will Medicare cover my stay in the facility?

Residents must have a Medicare card that reads “Hospital Insurance”. They must also be admitted to the facility with a physician order within 30 days of a three consecutive night hospital stay. Generally, during the first 20 days of care, Medicare will pay 100%. For days 21-100, a daily co-insurance co-pay is required. Medicare does not cover skilled nursing fees over 100 days.

What do we do if we have personnel concerns?

Our primary concern is that your loved one feels comfortable here at Rayne Guest Home and that their needs are being met.  You should feel secure and at ease with our staff, particularly those providing direct care. If you have any concerns or praise for our staff, please feel free to address them with a charge nurse or our social worker. They will be able to address any concerns that you may have. Also, the Director of Nursing and the Administrator are also available; however, it is generally best if care issues are first brought to the charge nurse’s attention.

Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?

Rayne Guest Home employs full time administrative staff who handle all financial and billing concerns. Should you have any questions regarding these matters please contact Barbara RIchard.